Get in touch

We respond to all inquiries within one business day.

Reach our team

For service inquiries, fee analysis questions, or general information about our approach to withdrawal cost reduction.

Email

[email protected]

Office Address

Level 12, 485 La Trobe Street
Melbourne VIC 3000
Australia

Business Hours

Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

Email inquiries are monitored outside business hours and will be addressed on the next business day.

Modern office building in Melbourne CBD

Common questions

How long does a fee audit take?

Most audits are completed within 5-7 business days after we receive your transaction data. Complex business analyses may require up to 10 business days.

What transaction data do you need?

We need 3-6 months of bank statements showing ATM withdrawals, including dates, locations, operators, and fees charged. Most banks provide this in CSV or PDF format through online banking.

Do you work with businesses?

Yes. Our Business Transaction Analysis service is designed for retail operations, hospitality venues, and any enterprise with significant cash handling requirements.

Are consultations available remotely?

All our services are delivered via email and secure document exchange. Physical meetings are not required, making our services accessible to clients throughout Australia.